FAQs

Get your answers from Frequently Asked Questions.

Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.

You will have to add the items to cart that you want to purchase and proceed to checkout then follow the steps as following:

  1. After placing order, transfer the payment at the given payment options such as Bank Transfer, Jazzcash or Easypaisa.
  2. Send screenshot of payment with your order number at WhatsApp number or Email or at Facebook page.
  3. Wait for the confirmation of payment in business hours, your order will be proceeded the same day.

For customers from Karachi, we offer same day delivery. For customers out of Karachi, the items are delivered within 18 hours or 1 day, depending on the service chose by customer on call as overnight or 2 days delivery.

We accept all local payments in Pakistan including Easypaisa, Jazzcash & Bank Transfer. This is one of our most greatest feature and facility for our customers if they don’t have a credit card to purchase.

You don’t like the item you ordered or changed your mind? We offer 7 days of easy returns if the product is unopened, sealed with undamaged box packaging. You can write an e-mail or send a message to our page or WhatsApp, you will be assisted in business hours.

Yes! We offer the best rates as compared to the sellers in Market.  If not? Send us an e-mail or message to our page or WhatsApp for high price with the link of product, we offer price match or lower than our competitors.

We offer deliveries within Karachi via EasySkins’ vehicle for which we take 100% responsibility for damages. It is a very rare case if the sealed or unused item received to the customer and found broken when it is unboxed or opened. If something like this happens, the item is liable for warranty claim if the product have a warranty available.

If a client/customer is not able to pay their installment on time, they will be charged 2000 PKR for the very next month of installment.

You must have original invoice with original box and accessories for the product to be eligible for warranty claim. Your item is sent for RMA to the brand which takes 1 to 3 days or 25 to 30 days depending on the brand itself then you get your item replaced. Sometimes refunds are processed if the item is discontinued by brand or not in production.